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Brands or Airlines that aren’t leveraging the power of Twitter are seriously missing out. But being active on Twitter requires time and effort. There are 500 million tweets sent every day. This doesn’t include the thousands of Direct Messages (DMs) sent over the platform. With so much traffic on Twitter, you can easily miss a potential client, customer complaint, or business opportunity. That’s why you need to use a Twitter monitoring tool like MyTweetAlerts.
MyTweetAlerts is a new and better way to search Twitter - get alerts for important Tweets. You can receive these alerts via customized emails or Slack notifications. MyTweetAlerts will help you discover tweets about airlines and notify you for every new tweet.
It has never been more important for airlines to monitor social media, and that includes Twitter. If something popular, interesting, or newsworthy is happening on the internet, then someone is Tweeting about it! By monitoring your Twitter account, you can catch the latest happenings and inject yourself into the conversation. There’s no better way to build a favorable brand than with Twitter engagement - and still, many commercial airlines and airports aren’t monitoring Twitter.
Airline Tweets with hundreds of likes and retweets often get a lot of attention from the press, and journalists are always monitoring Twitter for newsworthy material that they can turn into popular airline articles.
With MyTweetAlerts, you’ll be instantly updated as soon as a Tweet starts trending, or after it reaches a certain number of likes or Retweets. You can determine these metrics when setting up your account.
MyTweetAlerts makes it easy to respond to bad publicity quickly, and to help use good publicity to grow your brand.
Monitor feedback from your customers on Twitter, and get real time updates about their thoughts on your airports and destinations. For example: if someone using your airline Tweets a complaint, your station manager can get immediate notification via Slack or email so they can attend to the situation.
A lot of customers might be talking about your airline on Twitter without mentioning it directly. If you only track mentions, you are missing out on a lot of valuable information! Some customers may use your hashtags, some may mention an aircraft name, or some might even tag a CEO or other high profile person within your airline. With MyTweetAlerts, you can find all relevant mentions and tags and never miss getting the right information to the most relevant party.
With MyTweetAlerts you can get notified anytime a Tweet mentions Reddit and your airline name, which often means that a post about your airline is trending on Reddit. Posts on Reddit can become a hot topic of discussion, bringing in more than 1 million views. If your airline is trending in these discussions, MyTweetAlerts will make sure you are the first to know about Reddit Tweets so you can respond on behalf of your brand.
By setting alerts for keywords like “diverted” or “emergency” plus your airline name, you will be better able to monitor happenings on board your aircraft. With MyTweetAlerts, you will be able to notify the proper channels should a problem arise. We’ve seen cases where the first warnings of a problem have been posted on Twitter - well before flight control is even aware of any potential issue!